Orders submitted on our website process and ship very quickly; regrettably, we cannot cancel or modify orders. We are sorry for any inconvenience this may cause.You should expect the package for delivery by UPS in approximately 3-5 business days, unless you have requested an expedited method of shipment. Please consider that shipments require an additional 2 days to process the order.
We are sorry that you are having difficulty placing your order. Please be aware that if your billing address does not match the credit card company's records exactly, your order will not be placed.
You may obtain your tracking number from your shipping confirmation email or click here.
Consumers using international credit cards issued in CHINA, BRAZIL, CANADA, GERMANY, UK or US can place orders on this website provided that the SHIP-TO ADDRESS is in the UNITED STATES. We are sorry, at this time we are unable to accept international credit cards from countries not listed above.
Sorry, product samples are not available for general distribution, however YSL members receive two deluxe samples on all orders over $75. To become a member, click here and use one click Log-in through your favorite social media site to register. The benefits of creating an account are:Deluxe Samples with every order of $75 or morePrivate Invitations to friends and family shopping eventsClassic YSL collector-edition and complimentary birthday giftsAccess to limited-edition products, online exclusives and discontinued itemsOrder HistoryFaster check-outAdditionally, if you are interested in trying Yves Saint Laurent cosmetics and skincare products, please visit one of our counters. A Beauty Specialist will be happy to help you choose products for your skin type, and introduce you to cosmetics to help you achieve the look you like. Each counter has testers so that you have the opportunity to try each product before you make a purchase.
